From Scotland.
To your door.
Fresh coffee is worth doing properly. Here is how we pack, send and look after your CofaidhBox orders.
Need delivery help?
Monthly dispatch
Normal boxes, including subscriptions and one-off orders, are dispatched on the last working day of each month so that coffee can be freshly roasted by the featured independent Scottish roaster before it reaches you.
Orders received after the monthly cutoff may join the following month's shipment.
Christmas gifts have a separate first dispatch on 15 December. See Christmas gift delivery details.
UK shipping
UK delivery is included in the box price. Standard orders are sent by Royal Mail 48, usually arriving within two to three working days after dispatch. Delivery to the Highlands, Islands or other remote areas can take longer.
Tracking information is provided when your order ships. If a parcel has not arrived, the current store policy asks you to allow up to 14 working days before contacting the team about a delay.
Returns, damage & mistakes
Because boxes contain freshly roasted coffee and perishable treats, ordinary returns are not accepted. If something arrives damaged, incomplete or incorrect, please contact us within 48 hours of delivery.
Include your order number, a short description and photos where possible. CofaidhBox will review the issue and arrange an appropriate resolution such as replacement, credit or refund where applicable.
Small-batch availability
The featured roaster and artisan products change. Specific items can be substituted with a comparable item if needed, and exact stock is confirmed in the existing secure shop.
If you have dietary or allergy concerns, please contact CofaidhBox before ordering.
Need a hand?
Tell us about your order and we’ll do our best to help.
Contact CofaidhBox