Question 1

What is CofaidhBox?

Accepted Answer

Cofaidh Box is a Scottish specialty coffee subscription that delivers hand-selected coffee from independent Scottish roasters straight to your door.

Question 2

How does the subscription work?

Accepted Answer

Each month, we curate fresh coffee from top roasters, pack it with tasting notes and optional artisan gifts, and ship it to you. You don’t choose the coffee—we make the selection for an exciting experience.

Question 3

Can I choose my coffee?

Accepted Answer

No, we select surprise coffees each month to introduce you to new flavors and roasters.

Question 4

Where do you source your coffee?

Accepted Answer

All coffee is sourced from independent Scottish roasters who focus on quality, ethical sourcing, and fresh roasting.

Question 5

When will my box arrive?

Accepted Answer

All CofaidhBox orders ship on the last working day of each month.
 This timing allows us to collaborate with our Roaster of the Month, ensuring every box contains a fresh batch roasted especially for CofaidhBox.
Shipping in monthly batches helps us keep your coffee as fresh as possible, for as long as possible.

We use Royal Mail 48 for all standard deliveries. This service typically delivers within 2–3 working days, however, deliveries to the Highlands, Islands, and other remote areas may take longer.

Tracking is provided once your order is shipped, but please note that Royal Mail 48 tracking usually only updates once the parcel has been delivered. If your parcel has not arrived, please allow 14 working days before contacting us, as delays can occasionally occur.

Question 6

How much coffee do I get?

Accepted Answer

• The Classic Box: 1 x 250g bag. Simple and steady.
 • The Signature Box: 2 x 250g bags. A reliable rhythm.
 • The Explorer Box: 3 x 250g bags. More variety, more coffee.

Question 7

Do you offer gift subscriptions?

Accepted Answer

Yes! You can send a 1, 3, 6-month gift subscriptions

Question 8

Can I pause or cancel my subscription?

Accepted Answer

You can cancel your CofaidhBox subscription at any time through your dashboard no questions asked.

If you cancel before your next billing date. you will not be charged again.

If you cancel within 7 days of your next billing date, your cancellation will apply to the following month. This is because we have already contacted our featured roaster and arranged for your coffee to be specially roasted fresh for your order, ensuring the best possible quality and experience.

Gift subscriptions and one time gift boxed cannot be cancelled or refunded once purchased, as they are processed immediately to secure shipping and stock.

Need help cancelling? Just email us at 
contact@cofaidhbox.co.uk

Question 9

Do you support any charities?

Accepted Answer

Yes! We proudly donate to Scottish charities, focusing on Gaelic organizations that promote language and cultural preservation.

Question 10

How do I contact you?

Accepted Answer

You can reach us at Contact@CofaidhBox.co.uk for any questions or support.

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